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Do you know what kind of questions you’ll be asked on that first (often frantic) call? Which emergency service will be sent to your address? What kind of training will the personnel who respond have received? Can you request which hospital you go to? Are there documents with the patient’s medical history you should have ready? What happens when a patient arrives at the Emergency Room? What kind of charges, if any, are there when rescue personnel respond to a 911 call?

We’ll get the answers to these questions and more from Jim Resnick, a retired Montgomery County career firefighter and paramedic who has volunteered with the Bethesda-Chevy Chase Rescue Squad since 1975 and currently serves on its board of directors.